pdf_render_failed (500)

← Error reference

pdf_render_failed

HTTP status: 500

Retryable: Yes — the request did not change server state.

The session report PDF could not be generated.

When it fires

The PDF render service threw while producing the report for an otherwise-valid session — a transient renderer fault or an unexpected data shape. The session itself is unaffected; only the document generation failed.

How to handle it

Retry with exponential backoff — this is usually transient. If it persists, contact support with the `request_id` from the response.

Example response

{
  "error": {
    "type": "https://docs-dev.autohost-dev.uk/api/errors/pdf_render_failed",
    "code": "pdf_render_failed",
    "message": "The report could not be generated for this session. This is usually transient — retry shortly. If it persists, contact support with this request id.",
    "request_id": "req_01HEXAMPLE0000000000000000",
    "doc_url": "https://docs-dev.autohost-dev.uk/api/errors/pdf_render_failed"
  }
}