You invite teammates from the console. Each invite carries a role that
determines what the invitee can do once they accept. Pending invites
and existing members are managed from the Team Members section under
**Settings -> Organization**.

## Before you start

You need the `org:owner` or `org:admin` role to send an invite. The
trial itself does not gate invites — a brand-new organization on the
trial can invite teammates immediately. The invitee receives an email
with a link that expires; re-send from the same section if it does.

## Send an invite

In the console, open **Settings -> Organization**, find the Team
Members section, then **Invite**. Enter the invitee's email, pick a
role, and submit. The invitee receives an email with an accept link.

If the invitee already has an account in another organization under
the same region, accepting adds the second organization to their
account. They keep their existing sign-in.

## Pick the right role

The platform has five organization roles, in decreasing order of
access. Each role shows a friendly label in the console; the API value
is given in parentheses.

- **Owner** (`org:owner`): full access. Can manage billing, change the
  subscription tier, invite other owners, and delete the organization.
  Every organization has at least one owner.
- **Admin** (`org:admin`): full access except billing and
  owner-management. Can invite admins and below, manage API keys, edit
  workflow templates, and review applicants.
- **Manager** (`org:manager`): operational access. Can start
  verifications, send invites to applicants, edit workflow templates,
  and review results. Cannot manage API keys or members.
- **Member** (`org:member`): day-to-day access. Can start
  verifications and read results for the applicants they have access to.
- **Viewer** (`org:viewer`): read-only. Used for auditors and
  observers.

You can change a member's role later from the same section.

## What the invitee sees

The invite link opens the console. If the invitee already has an
account, they sign in and the organization is added to their account.
If not, they go through sign-up first; the invite attaches
automatically once they finish. They land in the organization's
dashboard with the role you assigned.

## Manage pending invites

The Team Members section (Settings -> Organization) shows pending
invites alongside accepted members. From there you can **Resend** a lost
invite, **Cancel** a wrong-address invite, or **Change role** on an
existing member (the change takes effect on their next request).

## Troubleshooting

- **The invitee did not get the email.** Check
  [the email log under Developers](/developers/email-log). Spam filters are the most
  common cause; corporate Outlook tenants often rewrite the accept
  link via SafeLinks — re-send and ask the invitee to open the
  message in a different mail client.
- **The accept link says expired.** Send a fresh one from the same
  section.
- **The invitee has an account in the other region.** Regions are
  isolated. The invitee creates a new account in your region.

Related: [Accept an invite](/guides/account/accept-an-invite),
[Manage access](/guides/organizations/manage-access).